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Error message W-2411

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Double check that there is no paper in the printer. If the error still occurs, check the finger sensors up the side doors to make sure that one of them isnt stuck under the metal plate. The sensor at the top turn is typically the one that sticks. Make sure that there is no paper between the printer and processor (it likes to hide there). If all this is fine, the sensors at the processor entrence section could be dirty. They are not easy to get to, but you could look at the manual for the removal of sensors D571, D572, and D573.

Hope this helps.

Good Luck.

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