October 2018

Mini Lab Help.com is now in the final stages of being handed over to new owners.

We would like to thank everyone for the support over many years and we wish the new owners all of the best to drive this web site for another 20 years. 

A sad time to say goodbye, but also a happy days as this site goes in a new direction.

Goodbye - Neil Taylor 

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About BenScan

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  1. BenScan

    SP3000 - Lines on scans

    I replaced my gpa23 two times and the lines didn’t go away. I ended up replacing the whole image processing box, the whole thing.
  2. BenScan

    SP3000 - Lines on scans

    Is there any other way to know if the RAM is the problem or check for that noise? Too bad the scanner won't work with just one stick. When I got the scanner the GPA23 was in SLOT4. The previous owner couldn't say either. I know also that the GPA23 was replaced several years ago because the previous owner got lines in the scans as well. Thank you for the reply!
  3. BenScan

    SP3000 - Lines on scans

    Thank you! I'll start looking for one. I replaced the RAM already too and both are now working, or saying OK. The GIA23 also says Normal. This can be so frustrating at times.
  4. BenScan

    SP3000 - Lines on scans

    I'm getting some weird lines on the scans when I use the bigger print size, 10" on the short side, that my software (A1 1.5) can do. They only happen when I scan 6x7 at 10" but if scan 6x.4.5 at the same print size then I don't get any lines at all. I replaced the GPA23 twice and the lines are still there. Any ideas or suggestions will be greatly appreciated. Here are two crops of what the lines look like. The diagnostics says that the GPA23 is fine and so is the ram. Thank you for any help!
  5. BenScan

    Fuji SP-500 XPan format

    For anybody and future reference, you can scan xpan negatives with the manual carrier, the auto carrier works but sometimes won't detect the frames and you won't be able to move them like you would with the manual carrier.