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      Mini Lab Help.com 2018 UPDATE   01/01/2018

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everQuestion last won the day on July 3 2015

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  1. Frontier 370: E-2501

    We got this error this morning. "Factor: D620 does not function even if anti-dust shutter is operated at initialization. Error Detection Method: When anti-dust shutter is opening (during initialization or before starting exposure feed)" We blew some air with the compressor at secion 5 and nothing happened. Five minutes later it kind just worked by itself. Has anyone experienced this before?
  2. Error Frontier 370

    How does the outkeep come out??? I hope its not the laser. Check if its not getting stuck inside the racks
  3. Hey there everyone. The color of the photos has been looking kind of washed and lack luster. I checked the I/O screen and it looks like this. The machine has not prepared a cartridge in some time and we think its because its the cartridge level that has been making some conflict or something over here. What can i do to make the machine prepare the cartridge? I clicked on "Normal" at the D741 Cartidge Normal or Reverse. Not sure what can i do now or how to make the machine start preparing the cartridge
  4. Installing The Software For Frontier 370 Without Scanner

    NVM, wrote PIC insteado of FMPC on the setup...
  5. Hey there its me again. Every month i have to install the PIC and FMPC software due to the fact that the Windows registry expires for some reason. In any case, i always had PIC not expiring and the FMPC expiring but not both on the same time. Today i reloaded the base OS on both computers and installed the MS01 on the PIC, and the thing is, normally the PIC just looks around for the FMPC and just loads away. When the FMPC expires first, i just load the Printer installation and looks for the PIC. However this time around something weird happened: the Printer installation is looking for the PIC and it does not find it. The PIC reads in cannot connect to PIC even when the Job Manager reads connected to PIC. Since its not connected to the FMPC, i think it does not communicate with the FMPC installation. "MS01 System not found. Check MS01 System Name spelling and/or network connection@ Did i miss something this time around?
  6. Frontier 370 Menu Display Combinations

    Thank you very much! This will help when we need to manually turn off the Frontier 370.
  7. Fmpc Loses All Connections After Frontier 370 Shuts Down

    Got a new FMPC and new FMA for the Frontier 370. Things happened later. That will be later told. Thank you.
  8. We used to have this product that was used to place frames on prints. It needed two bmp files (one for vertical orientation and one for horizontal orientation) and an *.ovl file (i think that was the file termination) When i ask my distributor he does not know what i am talking about because i don't remember the name and i can't order him the software. Does someone here remember the name of the software?
  9. Frontier 370 Menu Display Combinations

    We just lost communication with the Frontier 370. Does somebody know the key combinations for shutting down from the small screen menu? Three times menu then "Enter"? Things like that
  10. Fmpc Loses All Connections After Frontier 370 Shuts Down

    Now the motherboard or the power source blasted both the IEEE 1394 and the FMA 20. The LEDS at the FMA20 are no longer flashing. Getting tired of this... will have to get a new computer i think
  11. Fmpc Loses All Connections After Frontier 370 Shuts Down

    Thank you so much. I will consider this right away. It will be helpful to have this in mind while we determine the next step.
  12. Fmpc Loses All Connections After Frontier 370 Shuts Down

    Replacing the power supply will most likely fix this? When we force turning off the FMPC the DVD drive flashes for a couple of seconds and then goes off. We are surprised that the power supply survived the surge somehow and that it burned the IEEE 1394 and some parts of the motherboard (after soldering them it worked normal)
  13. Fmpc Loses All Connections After Frontier 370 Shuts Down

    http://www.minilabhelp.com/topic/23599-electric-problem-damaged-ieee-1394-and-got-some-trouble/ i posted this two weeks ago. The FMA20 got replaced because the power surge from two weeks ago damaged the IEEE 1394 and the FMA20. We replaced both
  14. Fmpc Loses All Connections After Frontier 370 Shuts Down

    IEEE 1394 is indeed Rev 3 (we got it from a trusted seller that also supplied us the FMA20) Not sure if the motherboard of the FMPC has some sort of electrical problem. The power surge mentioned in my previous topic blasted some resistances and other parts and got them soldered and replaced. Also think some might have been bridged around to work. Fujifilm Mexico somehow did something with the HDD and it can't be placed on a different motherboard because it displays a blue screen of death. When placed back to its motherboard the HDD works as normal. Will have to see what happens. Maybe we will have to install the MS01 FMPC software on another HDD thats not 'married' with the motherboard. In the meantime will try to find something to fix this.
  15. Hello there everyone. Last Friday we replaced the IEEE 1394 from the FMPC and the FMA20 of the Frontier 370 . All is working well except that at the end of the day, when the Frontier shuts down after cleaning, the FMPC suffers some sort of strange crash where all the connections to the FMPC are cut down. The USB ports are disconected (and if i reconnect the USB devices they no longer appear connected, no matter if i use a wireless mouse or a keyboard) the Ethernet port too. We have to hold the Power Button to turn it off forcibly. We tried running the shutdown.exe with a 90 second delay but its not helping around. The thing is worrying me is that turning off forcibly the FMPC will damage the HDD anytime soon and Fujifilm Mexico did not want to give us the software for installation. I think something is wrong with the new IEEE 1394. The FMA20 should not make a PC crash. Any idea what to do? I can't even use a keyboard. The Optiplex 780 has no other ports like the PS2 or the other one.