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G4 crash on startup

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 My son has a Kodak G4 which boots into Windows 7 fine then the cmd prompt comes up and the batch file which runs presents lines saying “Checking license....”, on a normal startup this will repeat 800 times then the UI will start up.  Recently the kiosk will shut down after a seemingly random number of iterations, if the batch is interrupted with Crtl C during this process the UI will then load normally and the kiosk will run for several hours and then shut down unexpectedly.  When re-started it will do the same.  Can anyone suggext what the problem might be?  I am quite familiar with PC and Windows fault diagnosis but not with these kiosks and I am trying to advise him remotely.

Thanks for your help



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