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Backprint Problem - Frontier 570

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Hi Guys !

I'm having a backprint problem and would like some help.
You can see that the backprint settings are all correct,
but the backprint is not printing.
I replaced the ribbon correctly with a new one.
I'm suspicious that it's a part problem.
Has anyone had a problem like this?
Thank you.




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From output check menu test backprint motor and head dots. Motor should rotate and on head dots should move ( can see, or feel with finger ) , If motor doesn't rotate with multimeter check is voltage there. If head dots do not move make sure that head is not dirty. Also can be faulty motor, or head control circuits, or some connector connected bad.

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