StruggleTech 1 Report post Posted October 31, 2019 Hi all, Problem with my ASK-300 after changing a new set of paper and ink ribbon, the photo turn abit red (reddish colour). I try replacing another new set of ink ribbon and paper but the colour still remain reddish. Is there any update to do? or is there any way that can change the colour setting of the printer? Thank! Quote Share this post Link to post Share on other sites
TECNOR 16 Report post Posted October 31, 2019 try install profile. Quote Share this post Link to post Share on other sites
StruggleTech 1 Report post Posted November 1, 2019 where can i get or change the profile Quote Share this post Link to post Share on other sites
Johnson Camera 1 Report post Posted November 1, 2019 https://www.fujifilmusa.com/support/ServiceSupportBrowse.do?sscucatid=664260 is the URL for the drivers from Fuji USA. The instructions discuss installing profiles. First, though, I would reinstall the driver. Quote Share this post Link to post Share on other sites
csi 0 Report post Posted November 25, 2020 I have the same problem and it is not profile question. After update win 10 this happend. So if anyone know the answer. Quote Share this post Link to post Share on other sites
www.photomarket.online 0 Report post Posted November 26, 2020 What if to disable that Win10 update? Quote Share this post Link to post Share on other sites
StruggleTech 1 Report post Posted November 27, 2020 until now mine still not solve even i call Fujifilm Engineer they also have no idea. They try playing with the setting Color Profile and even change another printer but still the same problem. Quote Share this post Link to post Share on other sites
csi 0 Report post Posted November 27, 2020 I guess it would work, but I haven't updated the system in a long time, so suddenly I got a pretty big amount of updates. I do not know which of them caused this. I tried to uninstall the printer and updated all the steps, I also installed a profile from the fuji site. And again, a little red predominates. I can fix it in the settings on the printer itself but again that's not it. There is no recognizable color of the human face that I normally like with fuji. Quote Share this post Link to post Share on other sites
Pedro Sampaio 0 Report post Posted December 4, 2020 Hello. I have the same problem!!! Anyone knows hot to fix it?!? Thanks Quote Share this post Link to post Share on other sites
Pedro Sampaio 0 Report post Posted January 8 Hello. I manage to fix the problem. I contacted Fuji Portugal and they helped me. The problem was the firmware, after the updated one (they did it) the printer is working ok Quote Share this post Link to post Share on other sites
StruggleTech 1 Report post Posted January 11 Hi Pedro, Do you have the firmware with you? Able to Email me the firmware? or Any idea what the Firmware is call? THanks Quote Share this post Link to post Share on other sites