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3501 203mm paper white border

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Hi guys, today I registered new paper magazine to our 3501 and noticed a huge white border on test print (about 2 m or a little bit more).

On the top side of setup paper is about 2,5 mm, on the bottom is about 1,5 mm

The registration marks are on wrong position 89 = 85,5 mm, 102 is on 98,5 mm, and so on ...

Please see attached pictures. I have no idea what is going on? On the 178 paper are registration marks nearly on right position (+ - 0,2 mm)




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On 1/14/2020 at 1:36 PM, Minilab service said:

Check magazine. Paper from there supplied bad. Try put paper into other magazine, which was tested and works well.

Thank you. It was broken

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