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Hace 6 horas, el servicio Minilab dijo:

Hacer alineación láser (modo de servicio, extensión, mantenimiento, ajuste diverso, ajuste mecánico de la impresora, ajuste de posición de exposición). Después de que intente hacer ajuste de balance negro y ajuste de balance negro (Manual) .

I already aligned the laser and it keeps coming out
=

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Hace 51 minutos, Dave S dijo:

¿Qué modelo de máquina?

 

 

 

Sus imágenes son demasiado pequeñas para ver cuál es el problema, cargar un escaneo de alta resolución a WeTransfer etc y compartir el enlace aquí.

the machine I have is a 3202 pro without a scanner

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Hace 49 minutos, el servicio Minilab dijo:

Aquí está QSS3202 PRO. Si la posición de exposición ya ajustada, intente realizar ajustes de balance de negro y ajuste de balance negro (Manual). También intente cambiar la configuración de DSA para alcanzar la calidad de impresión.

Only the photos come out like this in very small details, for example eyes or very small letters

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It's impossible to see the details on the photos you have attached as the resolution of the pictures is too small to zoom in.

Scan in the photos at 600dpi then I can see the issue and advise you better.

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Hace 7 horas, Dave S dijo:

Es imposible ver los detalles de las fotos que ha adjuntado, ya que la resolución de las imágenes es demasiado pequeña para acercar.

Escanear en las fotos en 600dpi entonces puedo ver el problema y aconsejarle mejor.

it looks red

img0512.jpg

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Exposure position adjustment is bad. It is 100%. Look carefully beside hair and jacket. From one side is Cyan line and from other line is Red. Make a scan of the Exposure Position Adjustment CONFIRMATION print in high resolution. There will be the same lines.

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As Minilab service has said, the Exposure Position Adjustment has not been done correctly.

When you print the confirmation print the 0 lines (indicated by the arrow) should all be perfectly in line.

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Hace 9 horas, el servicio Minilab dijo:

El ajuste de la posición de la exposición es malo. Es 100%. Mira cuidadosamente al lado del cabello y la chaqueta. De un lado está la línea cian y de otro es rojo. Realice un escaneo de la impresión de confirmación de ajuste de posición de exposición en alta resolución. Habrá las mismas líneas.

and how do I do it?

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Hace 6 horas, Dave S dijo:

Como ha dicho el servicio Minilab, el ajuste de posición de exposición no se ha realizado correctamente.

Al imprimir la confirmación, las 0 líneas (indicadas por la flecha) deben estar en línea.

where do I move to modify that?

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Enter the service mode: Go to Menu → Extension → Maintenance → Various Adjustment → Printer Mechanical Adjustment → Exposure Position Adjustment

F-Functions Test Print Choose the image that the Magenta and Cyan line up perfectly for example 1E, enter this number into the settings

Now do the same for the Yellow and Cyan.

Do the same for section D1 and D2

After you have done this, F-Functions Test Print Confirmation
Confirm the 0 lines (indicated by the arrow) are all be perfectly in line now.

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18 hours ago, Dave S said:

Enter the service mode: Go to Menu → Extension → Maintenance → Various Adjustment → Printer Mechanical Adjustment → Exposure Position Adjustment

F-Functions Test Print Choose the image that the Magenta and Cyan line up perfectly for example 1E, enter this number into the settings

Now do the same for the Yellow and Cyan.

Do the same for section D1 and D2

After you have done this, F-Functions Test Print Confirmation
Confirm the 0 lines (indicated by the arrow) are all be perfectly in line now.

ok

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2 hours ago, arturo hernandez said:

I already did all that, I already aligned the laser and it still comes out the same

Make a 600dpi scan of the Exposure Position Test print together with what values you have in the settings.and upload the link here.

Do the same with the Test Print Confirmation print.

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On 1/11/2021 at 2:01 PM, Dave S said:

Make a 600dpi scan of the Exposure Position Test print together with what values you have in the settings.and upload the link here.

Do the same with the Test Print Confirmation print.

even so the eyes continue to come out red

img0532.jpg

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On 1/10/2021 at 4:03 AM, Minilab service said:

Exposure position adjustment is bad. It is 100%. Look carefully beside hair and jacket. From one side is Cyan line and from other line is Red. Make a scan of the Exposure Position Adjustment CONFIRMATION print in high resolution. There will be the same lines.

The red-eye thing only does it to me in a black and white photo

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I have asked you to upload a scan of the Exposure Position Adjustment test print 2-3 times now, until you do this I cannot give you any further help.

Sending more and more prints of the same problem is not useful in helping to identify the problem.

So I will ask you one more time. Make a 600dpi scan of the Exposure Position Test print together with the values you have in the settings, and upload the link here.
Do the same with the Exposure Position Test Print Confirmation print.

Edited by Dave S

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El 1/13/2021 a las 12:04 PM, Dave S dijo:

Le he pedido que suba un escaneo de la impresión de la prueba de ajuste de posición de exposición 2-3 veces ahora, hasta que haga esto no puedo darle más ayuda.

Enviar más y más impresiones del mismo problema no es útil para ayudar a identificar el problema.

Así que te lo preguntaré una vez más. Haga un escaneo de 600 ppp de la prueba de posición de exposición impresión junto con los valores que tiene en la configuración, y cargue el enlace aquí.
Haga lo mismo con la impresiónde confirmación de impresión de la prueba de posición de exposición .

this is the test print

img0546.jpg

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