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Please help with my Fuji V5


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I have a Fuji V5 kiosk with the 4.3 software and when I connected to my LP5000 all I get is blanks, the funny thing is that I am able to see the images on my pic screen but just blank prints,so What I did was connected to my 340 which I have done before but I get the same result, the prints goes trough but all I am getting is blanks. Can anyone help me? thanks.

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