Dave S Posted January 18, 2011 Report Share Posted January 18, 2011 Hi I've got a problem with the orders not being sent to the minilab from a Kodak G3 kiosk. The kiosk comes up with an error cannot send to the lab. The network has all been setup and all the computers can see and access each other. The minilab is a Noritsu 3011 with DLS software. The Kiosk is a G3 picturemaker running Version 1.6 software. I've set the DLS IP address on the G3, when I do the DLS test it says it can find the minilab ok. The DLS ver 2 enabler is installed on the G3 The IP addresses are Minilab 192.168.1.11 G3 Kiosk 192.168.1.32 Workgroup= WORKGROUP I have run out of ideas! Can anybody help? Quote Link to comment Share on other sites More sharing options...
dlsngl Posted January 18, 2011 Report Share Posted January 18, 2011 When I had a dlssystem and the g3 we had no problems at all, at least with that part. The things I would check are these...are the ip addresses the Default dls ip adresses? and not from some other source? Also if you connect the g3 directly to the printer will it work skipping any router, hub or switch that you may have right now?? Quote Link to comment Share on other sites More sharing options...
CAMERA HOUSE Posted January 18, 2011 Report Share Posted January 18, 2011 Hi Dave, Have you got KIAS software installed in your lab computer? It shows as CATALINA in your lab computer bottom Bar. without this software it will not work. Quote Link to comment Share on other sites More sharing options...
frenchman Posted January 18, 2011 Report Share Posted January 18, 2011 hi Dave's Quit your DLs application and go to the wondows desktop go to /start/search/Kiasserver.properties/open the file with notepad and check if the ip adress is DLS computer, if not change it and save !!!! Frenchman Quote Link to comment Share on other sites More sharing options...
Dave S Posted January 18, 2011 Author Report Share Posted January 18, 2011 Hi Camera House, yes a black DOS type window pops up that says CATALINA when the lab starts up. Hi dlsngl, the original IP addresses were 172 ? ? ? but these addresses will not integrate into the rest of the network easily, router, CCTV etc would all have to be re-configured. Shouldn't it work with any IP address? As long as the computers are seeing each other I can't see why the IP address have to be 172 ? ? ?. If that's the only way to make it work I will change the rest of the network. Can anybody confirm whether that the IP addresses have to be in the 172 range to make it work or not? Thanks Guys Quote Link to comment Share on other sites More sharing options...
Dave S Posted January 18, 2011 Author Report Share Posted January 18, 2011 Thanks Frenchman I'll give that a try. Quote Link to comment Share on other sites More sharing options...
Dave S Posted January 18, 2011 Author Report Share Posted January 18, 2011 Thanks Frenchman, that sorted it out. I owe you a drink! For anybody else who comes across this thread, the KiasServerSDK.properties file is located in C:\Tomcat\common\classes, open it with notepad and set the IP address to the same as the Noritsu printer IP address (in my case 192.168.1.11) then close notepad and save the changes. Then restart the computer. Quote Link to comment Share on other sites More sharing options...
Dave S Posted January 18, 2011 Author Report Share Posted January 18, 2011 Found this as well! http://webperf.kodak.com/global/en/service/publications/tib5194.jhtml?pq-path=2728/6460 Quote Link to comment Share on other sites More sharing options...
thealla Posted November 27, 2017 Report Share Posted November 27, 2017 can you tell me how you actually did it? i have the similar problem where kiosk orders are not going to apex especially photobook orders. Quote Link to comment Share on other sites More sharing options...
Dave S Posted November 28, 2017 Author Report Share Posted November 28, 2017 The connection issue I was having was between a Kodak Kiosk and a Noritsu 3011DLS minilab, this is a completely different setup to your APEX system. So the problem is not related to the one you are having with APEX. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.