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G4 to MP 1600


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??)We have a Kodak G4 & G3 in our lab.  We have just received a noritsu MP 1600 with EZ mall software.  We are at the point now that the EZ mall software can find the Jpeg files in the kiosk’s and print them but can not interrupt the size or quantity of the file coming from the kiosk.    It auto loads and prints the jpeg but only to the channel that is assigned in the ez mall and only 1 print even though the kiosk is asking for 3 prints of that jpeg.  Can anyone help us to see what we are missing?

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