Marine Posted September 1, 2008 Report Share Posted September 1, 2008 Hello On one of my UP-DR100 printers,the photos come out with a single stripe scratch in the length of the 5x7 paper. Any advice on where to look and what I should do ? Quote Link to comment Share on other sites More sharing options...
nash Posted September 1, 2008 Report Share Posted September 1, 2008 Hi Marine i`ve got the same problem try cleaning the the thermal head if that wo`nt resolve the problem then you would have to replace the thermal head Photomart do the repairs Quote Link to comment Share on other sites More sharing options...
Marine Posted September 1, 2008 Author Report Share Posted September 1, 2008 Thank you,Nash. I would have thought this,to be a mechanical problem more like a "grain of sand" somewhere. Is it possible for the head to be the cause,even when you don't actually see anything abnormal on its surface ? How do you clean it ? Quote Link to comment Share on other sites More sharing options...
nash Posted September 1, 2008 Report Share Posted September 1, 2008 Hi Marine my problem was an a Mitsubishi printer all i did was blew it out with Kand Air and gave the head a wipe with lens cleaning tissue which did the trick on one printer but the other printer did not work so therefore the head needs replacing at a cost of Quote Link to comment Share on other sites More sharing options...
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