G3/G4s intermittent problems

[CameraDomain]

Hi guys,

I've got 3 G3s and a G4 all hooked up to my Noritsu 3001, and have lately been experiencing problems with orders transferring across to the 3001 for printing.

For the last couple of days, the transfer rate has been ridiculously slow (sometimes a 1mb file every 1 or 2 minutes) on most orders. The speed seems to improve when i switch off one or 2 machines, but not all the time. Some orders go through quickly, some will take half an hour to send a 20 picture order through. Sometimes an order that is going through slowly will speed up immediately when I switch off or unplug another machine from the network, sometimes not.

The only error message I've seen on either end is on the 3001, saying it was unable to receive the DPOF file information (i've seen this error message twice in the last few days)... I'm not sure if that's relevant to the issue I'm having or not.

When the files are transferring slowly, I've tried using windows to copy the same files across the network, and they've come across fine, so I'm assuming it's more of a software issue than a network issue.

If anyone has any ideas as to what I can do to fix this situation, I'd be very grateful!

Thanks guys,

Daniel

[Shamilj]

This seems like a virus to me. I had this problem too and i did recovery for both machines and they are now working fine.

[frenchman]

clean each  folder order in your 3001 for the each kpm/kpk but be carefull to the file (chdata.csv) do not delete it

bye frenchman

[davidlam]

CameraDomain (Daniel), have you tried what Frenchman suggested ?  We love to hear the result.