Jump to content

Error 3000 on C4/C5


Recommended Posts

Hi to all, we are having the weirdest problem:

Our Setup:

3x C4/C5 Clients on XP (V5.5.0E-953K)

1x C4/C4 "dedicated frontend server" on XP (V5.5.0E-960K) - clients connects to this pc, this pc connects to BOTH FMPC'S


2x Fuji 570 Frontiers (1 on each FMPC)

1x Gigabit switch

This setup allows us to print on either frontier from any client, and has been working fine for 3 years, until we suddenly started

getting Error 3000 when converting. In order to solve this problem we have reinstalled windows & C4/C5 on the "dedicated frontend server" a couple of times, we later replaced the entire pc with a brand new one, reinstalled windows & C4/C5 software on all the clients, replaced all network cables, replaced switch, we just can't get rid of Error 3000. It seems to be random, but more often with bigger orders or multiple orders.

Any help or insights would be appreciated!

Link to comment
Share on other sites

Hi again Sherwood, all looks fine in server.txt, fdiatrace.txt is greek to me:) What I have noticed is that one file in an order goes corrupt, and this specific file is sometimes left on its own in the Inspool folder, sometimes this file looks damaged (half of the image is grey), and the entire order fails. In the Outspool folder all files appear except the specific file which caused the error. Hope this helps!

Link to comment
Share on other sites

Hi Derick2,

I have sent you a PM.

It seems that the Convertserver is failing because of this corrupt file and is probably what the FDIAtrace will indicate. But I suppose the problem now is why the file in the inspool has become corrupted: network glitch? Is the original file the same file or type of file each time?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...