dax Posted July 16, 2012 Report Share Posted July 16, 2012 Our system: Frontier 370 - LP2000 - SP2000 Process: CP-48S/RI Sorter: SU1100Y WIN XP Frontend with MS01 v3 software Scanner Version: 5.0-0E-592 Printer Version: 5.0-0X-530 We just installed MS01 3.0 on our Frontend PC and see the LP2000 printer is online. But all paper sizes are "Not Loaded", and upper and lower seem to be Empty witch they aren't. The MS01 software tries to print to "AnyPrinter", and nothing happens. The queue for the LP2000 doesn't change (still 0/0) :-/ Is there someone out there that could help us configuring the system to avoid this problem, and even VNC/Remote Desktop connect to our servers to fix the problem. Our minilab digital image printing has been down for 3 weeks now :-/ , so any help is highly wanted. Quote Link to comment Share on other sites More sharing options...
dax Posted July 16, 2012 Author Report Share Posted July 16, 2012 The Burn to CD works, so the connection is made between Frontier (Scanner computer) and the DIA station (running MS01 v3 - installed with Tethered Printer). Quote Link to comment Share on other sites More sharing options...
FRANKJV Posted July 22, 2012 Report Share Posted July 22, 2012 CHECK name of printer in pc fontend same as name logical printer in sp 2000 pc Quote Link to comment Share on other sites More sharing options...
mfvster Posted July 24, 2012 Report Share Posted July 24, 2012 hey i think printer version should 7.7 and the scanner v7.7 then try to installed ms01 with Tethered Printer Quote Link to comment Share on other sites More sharing options...
aerosport Posted July 26, 2012 Report Share Posted July 26, 2012 Is fine if your printer ver is 7.6. 7.7 is only require if you're using FMPC. Did you install MS01-Scanner on your SP2000? If you do did you try connect to DI under SP2000 setup manual? Quote Link to comment Share on other sites More sharing options...
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