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Installed MS01 Software, but still no luck.


dax
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Our system:

Frontier 370 - LP2000 - SP2000

Process: CP-48S/RI

Sorter: SU1100Y

WIN XP Frontend with MS01 v3 software

Scanner Version: 5.0-0E-592

Printer Version: 5.0-0X-530

We just installed MS01 3.0 on our Frontend PC and see the LP2000 printer is online. But all paper sizes are "Not Loaded", and upper and lower seem to be Empty witch they aren't. The MS01 software tries to print to "AnyPrinter", and nothing happens. The queue for the LP2000 doesn't change (still 0/0)  :-/

Is there someone out there that could help us configuring the system to avoid this problem, and even VNC/Remote Desktop connect to our servers to fix the problem.

Our minilab digital image printing has been down for 3 weeks now  :-/ , so any help is highly wanted.

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