AussieBob Posted June 23, 2012 Report Share Posted June 23, 2012 Greetings, On June 7th I posted a message asking for help/advice on bands that were appearing on prints from our DL600. (No replies.) Recently the Fuji engineer visited from Moscow. He adjusted the humidity, cleaned the print head, printed test patterns (perfect) and then printed some examples. The banding was still there. He took samples back to Moscow, who sent them on to Germany. I am glad to report that Fuji in Germany has indicated they will replace the print head for free (it is still under warranty). It is a worry, though, that this can happen in a new machine and, from what I can gather, it has happened more than once. Food for thought. AussieBob Quote Link to comment Share on other sites More sharing options...
Balgarr Posted June 26, 2012 Report Share Posted June 26, 2012 Some DL600 series has been equiped with defective heads from Japan. Fuji is aware of these problems and often change the head for free when they found one, but no global actions had been decided, they only change them on demand. Quote Link to comment Share on other sites More sharing options...
PaoloL Posted January 31, 2013 Report Share Posted January 31, 2013 Hi Aussiebob, just wondered how old your machine was when they replaced it for free? Mine has failed after 23 months and just 16,000 prints. Yes just Sixteen Thousand!! Fuji quoted me £8000 and after lots of battles decreased it to £5000. Ridiculous! nick2898 1 Quote Link to comment Share on other sites More sharing options...
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