micosa2 Posted August 22, 2010 Report Share Posted August 22, 2010 message of problème is W-2411 ( paper remains in printer.remove paper) Quote Link to comment Share on other sites More sharing options...
pietre48 Posted August 22, 2010 Report Share Posted August 22, 2010 Dear Mico, try to perform IO check.before!!!!!!!! swiching off and on(as soon as you have switched off and on the printer and you can`t perform this)Mostly D571, 72, 73 are dirty (entrance processor)because of the corrosive environment at that place(check connectors there)..try to clean sensors in subscanning.......Please do give us information about this problem and how you`ve solved this!!!!!!since.It is not for getting a gold medal,BUT FOR GOING ON CHARING OUR EXPERIENCES WITH OTHERS.most friendly greetings to all Pietre48. Quote Link to comment Share on other sites More sharing options...
jrmjraymodn Posted August 28, 2010 Report Share Posted August 28, 2010 I have the same problem (W-2411- paper remains in printer.remove paper) AND i have tried almost everything!!! Its pissing me off.. There is no paper anywhere! Not in the processor, printer, dryer. No WHERE! I did the Printer IO Check steps and nothing!! I have restarted the machine about 3 times (by force) HELP! Quote Link to comment Share on other sites More sharing options...
ayham Posted July 5, 2011 Report Share Posted July 5, 2011 check the sensor on the dryer unit may this help you Quote Link to comment Share on other sites More sharing options...
DTR Tech Posted July 5, 2011 Report Share Posted July 5, 2011 There is most likely a belt moved over in the transport section. This is the section right before the processor section. There are quite a few belts and sometimes one moves over and blocks the light sensor causing that error. Check the printer input check and look for: D571,572 and 573 Processor enterance rear, center and front. One will say yes meaning there is something obstructing the sensor. Usually it is the center one that this happens to. It is possible to cut off the belt causing the issue and run fine. I have done this many times. I would not run with more then one belt missing however. It is also a bit tricky to get the section taken apart esspecially if you have never done it before. Quote Link to comment Share on other sites More sharing options...
theberah Posted July 6, 2011 Report Share Posted July 6, 2011 Take a close look at the I/O Check window especially sensors from D560 to D566. They should show that there is no paper, if any is yes it could be your CTL 20 PCB. If 1 of the fuses on it blows you get that error. Quote Link to comment Share on other sites More sharing options...
theberah Posted July 6, 2011 Report Share Posted July 6, 2011 Take a close look at the I/O Check window especially sensors from D560 to D566. They should show that there is no paper, if any is yes it could be your CTL 20 PCB. If 1 of the fuses on it blows you get that error. Quote Link to comment Share on other sites More sharing options...
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