Muusi Posted February 5, 2009 Report Share Posted February 5, 2009 Hello, i am so happy that i found this forum. I really got in trouble here. We are useing the ms-01 software and the sp500 scanner. But last friday my workstation hdd crashed. I got a loot of handbook this the ms software and the scanner. But there is absolute no help in there. I installed a new hdd, install windows XP Pro with Service pack 2. I can remeber that my computer must have the right name, the workgoupe also and the right ip adress. But i dont know them. We use our maschine just for scanning. No printing! After installing the MS software, i always got the error that MS01 cant communitycate with the database. and if i want to install the scanner driver, i got the message that the pc envirenment is not propper. Can anyone help me? Best regards Muusi Quote Link to comment Share on other sites More sharing options...
dpa_photo Posted February 5, 2009 Report Share Posted February 5, 2009 Can you answer the following? May be I can help. I spent many years in the computer industry. 1. Not sure of your environment, can you explain what is your network setup? Is your trouble PC is part of the network with other PC connected to it? If not, you don't really need any IP setup, and workgroup. 2. If it is part of the network, most likely you didn't record the ip address information. You can guess by looking into other PC on the network. The key is no two machine should have the same ip address. You most likely can find the workgroup information from the machines in the network. The question is do you know how to find these information from another PC. 3. As for MS01 can't communicate with database, not sure what MS01 is. Please explain what software it is. Danny. Quote Link to comment Share on other sites More sharing options...
Muusi Posted February 5, 2009 Author Report Share Posted February 5, 2009 Hello, 1. there is no network. It is a stand alone pc. 2. see 1. ;-) 3. ms01 is the basic software. the fuji frontier software, to make all the jobs but sorry danny, if you dont know the frontier system, i think you cant help me to reinstall. i know that there must be some parts to know about the software to install. somethink like: ip adress (maybe), username, workgroup (maybe), what else, i dont know. best regards Muusi Quote Link to comment Share on other sites More sharing options...
Muusi Posted February 6, 2009 Author Report Share Posted February 6, 2009 Hi there, no one out there who know about setting up the MS01 system? Muusi Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 For the name of the computer try " DCIII" and for the network "MICSGROUP" for the ip adress try 192.168.1.12 and 255.255.225.224 for the sub net mask in the network properties disable the " NETBEUI" network protocol. bye frenchman Quote Link to comment Share on other sites More sharing options...
Muusi Posted February 6, 2009 Author Report Share Posted February 6, 2009 Hey Frenchman, thank you. I will now try. Do you think that is the reason why the MS01 could not connect to the database? I will write here what happen. But one question. Did i need a User or will this user be setup automaticly by installing the software. If i install there is a user frontier without passwort and no admin rights. But now i will test. Muusi Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 Maybe ,the fronted (MS01) is like server and the data base use the fronted (MS01) like server !!! the 2 need this setup to run !!! frenchman Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 for the login try "fronted" password "fronted" frenchman Quote Link to comment Share on other sites More sharing options...
Muusi Posted February 6, 2009 Author Report Share Posted February 6, 2009 I cant give a 255.255.225.224 for the sub net mask. I get an error that is wrong settings for this network. Can i try 255.255.255.0? And DNS: should i try 192.168.1.1 ? This computer is not connectet to a network. Maybe it is importent to know. Muusi Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 oup's i'm equivoqued is 255.255.255.224 frenchman Quote Link to comment Share on other sites More sharing options...
Muusi Posted February 6, 2009 Author Report Share Posted February 6, 2009 Did you mean fronted or frontend for username? Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 nothing in use to the DNS setup frenchman Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 frontend so sorry frenchman Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 what's the machine a frontier 7XXX or another ? frenchman Quote Link to comment Share on other sites More sharing options...
Muusi Posted February 6, 2009 Author Report Share Posted February 6, 2009 Hehe, sorry Frenchman Another question. You wrote i have to disable NETBEUI. Is this the TCP/IP NetBios Funktion? Or where can i find this? Sorry, i am really happy that you help me! Muusi Quote Link to comment Share on other sites More sharing options...
Muusi Posted February 6, 2009 Author Report Share Posted February 6, 2009 We use a Dell Optiplex SX260 as computer. And a Fuji SP500 direct connect to this computer. Nothing more. We just make scans with this system. No Printer. Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 go to your local area connection ,properties and disable the netbeui protocol frenchman Quote Link to comment Share on other sites More sharing options...
Muusi Posted February 6, 2009 Author Report Share Posted February 6, 2009 Ah, ok. This is not installed on this computer. Now i install the system. I wonder, i choose for install: MS01 with scanner support and he ask me to give a name for a printer... i will write you soon here what happen. Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 ok no problem frenchman Quote Link to comment Share on other sites More sharing options...
Muusi Posted February 6, 2009 Author Report Share Posted February 6, 2009 do you use yourself the MS01 system? or why do you now this? we got 4 or 5 cd with manuals, it took some hourse to read all. but i cant find a word about correct installing the ms01 Muusi Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 i have worked before to this software and we have the same problem and when the tech are come's i have writted all the setup.Because the price for reinstall the soft is very very expansive in mi country. frenchman, Sorry for mi english Quote Link to comment Share on other sites More sharing options...
Muusi Posted February 6, 2009 Author Report Share Posted February 6, 2009 yeah frenchman, you got it. thats the reason i want to do it myself. i swear, i take a trip to france to thank you if this will work. but at this time it seems that i have to reinstall windows xp. the installation hangs at .net install. maybe because to often install/uninstall all ;-) Quote Link to comment Share on other sites More sharing options...
Muusi Posted February 6, 2009 Author Report Share Posted February 6, 2009 Hey Frenchman, question. Is it right to have 2 partitions? C and D, E is my CD-ROM. I mean to remeber so, but i am not sure... Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 This is very important to setup the setting before install the MS01 software and options (ex Computer Name,date ,clock network etc....) frenchman Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 6, 2009 Report Share Posted February 6, 2009 yes do have 2 partitions ,and set your CDrom with the letter N and the screen With 1024X768 definition frenchman Quote Link to comment Share on other sites More sharing options...
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