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frontier 340 connection error "help "


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I have a frontier 340 with sp1000se after i have install software on lab via system cd "as reinstallion" when I try to connect to DI it cant and told me to review network setting

Although there are connection between lab and DI on OS

I need help please!!!!!!

and i try everything except one thing which install c4/c5 because i dont have that cd

please help me to find a problem or anyone send me c4/c5 software


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