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sorting problem in 370


ABDUL QUDDUS
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Hi

  Recently we are facing some sorting problem in frontier 370. when I send any order first two print comes out from lower exit section (tray) and rest of the print comes from normal exit section (sorter). End of the order machine gives an error and says two prints are jam in 7 and 8 section (dryer section). Your suggetion would be high appreciated.

ABDUL QUDDUS

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It's possible that the dryer solenoid is bad. You can check this in the processor I/O check last page. There is "S770 Sorter\Tray selection". When you click from tray to sorter or sorter to tray you should here the device click back and forth each time with no delay. If there is a delay or it is not clicking over every time the solenoid (S770) will need to be replaced.

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It may have something to do with the timing of the prints and or a sensor that is dirty. I have run into some sorting issues when the infrared emitters under the transport section have crud built up on them. These are the ones right before the P1. There are 3 of them and the middle one usually has a cap. I would try cleaning these, You will need to remove the cap on the middle one by removing the screw. I would also clean the 3 sensors in the upper pull out dryer section.

Are you getting any jam messages?  

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Hi

   Thanks for your intrest. I think you are right I already clean all sensor of dryer section but since last two days machine showing paper jam in printer exit  section on the same sensor (Middle one)but very rear. I will clean the sensor and let you know about improvement. Thanks again

best Regards

ABDUL QUDDUS

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