nabil21 Posted December 18, 2010 Report Share Posted December 18, 2010 hello everybody ; when I wanted to update my scanner SP2000 with the S2 during the installation I got message telling me that the update was unable to access certain files because they were locked so I clicked ignore but the problem is that it seems to me that the update does is not done correctly. What should I do? thank you. Frontier 350 SP2000 (Windows NT) LP1500 FE V3.0 Quote Link to comment Share on other sites More sharing options...
Moonart Posted December 18, 2010 Report Share Posted December 18, 2010 You must have installed the latest software version A1, I think it is v7.0. If they are okay, check the condition of your CD reader. Quote Link to comment Share on other sites More sharing options...
nabil21 Posted December 18, 2010 Author Report Share Posted December 18, 2010 hello moonart it is the version 7.0 that is installed on my scanner and i dont understand why theses files are locked and cant be updated?? Quote Link to comment Share on other sites More sharing options...
HighTech Posted December 20, 2010 Report Share Posted December 20, 2010 you have to install S1 not S2 on your SP and S2 for the DIC 2 Quote Link to comment Share on other sites More sharing options...
nabil21 Posted December 20, 2010 Author Report Share Posted December 20, 2010 hello High Tech, i have SP2000 not SP3000, i think the S1 its only for the SP3000 isnt it? Quote Link to comment Share on other sites More sharing options...
cyberlab Posted December 20, 2010 Report Share Posted December 20, 2010 have you disconnect the Scanner unit from LAN before start updating or no? if no, you must disconnect it from the lan. is this your 1st time using the FE? Quote Link to comment Share on other sites More sharing options...
sisir Posted December 21, 2010 Report Share Posted December 21, 2010 you should restart the PC (SP2000) while the S2 CD inside the CDROM. Some files at Drive D: is used by the program. So, while the program is running you cannot replace the files, especially some dll files. While you restart the pc while the S2 CD inside CD ROM it will automatically install and replace those files. Quote Link to comment Share on other sites More sharing options...
nabil21 Posted December 21, 2010 Author Report Share Posted December 21, 2010 hello sisir so I have to restart during the installation of the S2??? when the message appear i restart the PC? Quote Link to comment Share on other sites More sharing options...
surviving Posted December 21, 2010 Report Share Posted December 21, 2010 u put the cd in the compartimet then start the sp2000 mais le cd et allume ton scanner il demarre automatiquement Quote Link to comment Share on other sites More sharing options...
surviving Posted December 21, 2010 Report Share Posted December 21, 2010 au pire des cas je te upload une autre version de s2 possible que ta version deconne Quote Link to comment Share on other sites More sharing options...
sisir Posted December 22, 2010 Report Share Posted December 22, 2010 No, you just put the S2 CD into the CD ROM of SP2000 and Restart the PC. While WindowsNT starts S2 Client is automatically started, then you will able to replace the locked files. Quote Link to comment Share on other sites More sharing options...
HighTech Posted December 28, 2010 Report Share Posted December 28, 2010 Hi surviving can you upload S1 please? Quote Link to comment Share on other sites More sharing options...
nabil21 Posted January 12, 2011 Author Report Share Posted January 12, 2011 hello everybody i put the S2 CD into the CD ROM of SP2000 and Restart the PC. effectively the S2 started, and it replace the locked files.but i cant update the DIC server!! it dont work! is there any patch to install to the scanner and the server??? Frontier 350 SP2000 FE v 3.0 Quote Link to comment Share on other sites More sharing options...
nabil21 Posted January 13, 2011 Author Report Share Posted January 13, 2011 ??? :-/ Quote Link to comment Share on other sites More sharing options...
mfvster Posted January 13, 2011 Report Share Posted January 13, 2011 first better install scanner stand alone v7.7 after that u can install s2 v7.7 will support definitely Quote Link to comment Share on other sites More sharing options...
bayro Posted January 14, 2011 Report Share Posted January 14, 2011 Hi You have to upgrade your A1 software to ver 7.7 Be well Quote Link to comment Share on other sites More sharing options...
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