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Problems with scanner


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We have a fuji frontier 350 and a sp1500 scanner and are experiencieng great difficulties getting the scanner to preform its correction. We keep getting Error 1235 Variable film mask control sensor home abnormally detected.

We have tried cleaning and we get the same error message when we use our 35mm carrier as well our aps carrier and the manual slide/film carrier. Please if anyone has any information on  this situation or any help that would be very much appreaciated.

Thanks :) :-/

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