Nic Posted October 11, 2009 Report Share Posted October 11, 2009 When printing huge volume from the Imaging Controller PC, in the “print status notice dialog box" going back to printing menu. All service menu is disable and un able to select menu. need to restart system to become usefull.. We tried replacing the whole SP 3000 Pc and do fresh software installation.. Yet same problem encountered.. Also change almost all PCB's on Sp300o but stilll same problem encounter..I attach the picture of screen for reference..thanks.. Anyone's help and advise is well appreciated. thanks Again.. Quote Link to comment Share on other sites More sharing options...
Christina Rose Posted October 12, 2009 Report Share Posted October 12, 2009 hi, is it happening with huge volume or some times with less volume also? is it happens with high image size files? after format and re install, does it work proper for a short period? did you cross check the network connections and settings? change present cable or just connect scanner and DI direct with a straight cable ( PEER to PEER) and see any change? seems like network or software problem REgards, C...........R Quote Link to comment Share on other sites More sharing options...
Nand Gw Posted October 12, 2009 Report Share Posted October 12, 2009 - setup and maintennance - menu "1023 (custom button registration/saving)" - select "service" - press "initialize" button Quote Link to comment Share on other sites More sharing options...
Nic Posted October 12, 2009 Author Report Share Posted October 12, 2009 Hi C...........R, Good day! Thanks for replying.. pls refer yellow text for my answer. is it happening with huge volume or some times with less volume also? - actually its happening on both situation, even after printing from film.. we can enable the service menu again, by inserting film on the carrier. but once you do variety with template, that time hang up already. u have to re-star the SP 3000.is it happens with high image size files? after format and re install, does it work proper for a short period? - yes, it will properly for a short period of time.. did you cross check the network connections and settings? change present cable or just connect scanner and DI direct with a straight cable ( PEER to PEER) and see any change? -inever tried this things yet.il try it and i will give you a feedback. seems like network or software problem - we are using the ver 1.7, do u think a higher version can solve it? once again thanks for your time.. Best Regards, Nic Quote Link to comment Share on other sites More sharing options...
Nic Posted October 12, 2009 Author Report Share Posted October 12, 2009 Hi Nand, thank you for your reply..have u encoutered this problem before? \dont you think it will solve the problem? nways, ill try and give you feedback. Best Regards, Nic Quote Link to comment Share on other sites More sharing options...
sisir Posted October 14, 2009 Report Share Posted October 14, 2009 I think your pc have attacked by virus or any othe worm. Format the PC and re-install the software and make arrangement to prevent viruses. I am not sure of it, but I solved such type problem with S2 software and I got result of it. Quote Link to comment Share on other sites More sharing options...
Nic Posted October 14, 2009 Author Report Share Posted October 14, 2009 Thanks for the reply Mr. Sisir, but I have tried already reformatting and re-installing the SP3000 and the Imaginging controlller PC(C4/C5) and connect it peer to peer.. but i have the same problem.. Is it something to do with my FDD back up? pls feed me back if u have an answer. thank you! Quote Link to comment Share on other sites More sharing options...
Nand Gw Posted October 15, 2009 Report Share Posted October 15, 2009 Replace GDM23 PCB. Quote Link to comment Share on other sites More sharing options...
Christina Rose Posted October 15, 2009 Report Share Posted October 15, 2009 yes..GDM23 also rare possible cause. if possible remove one and see the difference. or interchange each other. in that case you may be face problems while printing bigger sizes. but better you get an idea if do so. concern this case i dont think higher version couldnt help much. anyhow you can try latest also. C......R Quote Link to comment Share on other sites More sharing options...
Nic Posted October 15, 2009 Author Report Share Posted October 15, 2009 I already replace the whole Image processing Box with new one. and even putting 4 memory on GMB23. yet- still problem occurs. Quote Link to comment Share on other sites More sharing options...
tango Posted December 29, 2009 Report Share Posted December 29, 2009 hi there, have you got it sorted? what cause? or have you try the network card? Quote Link to comment Share on other sites More sharing options...
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