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Error E2617


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Hello all,

I have a Frontier 370 and I have been getting the error " E-2617 PS3,4 processing tank temparatures not rising (Consult your technical representative).

This happens in the morning when the machine starts up. I cleaned both PS3 and 4 tanks and the problem stopped for about two weeks and it started again.

Any suggestions on trobleshooting this problem will be greatly appreciated.

Thanks.

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I cleaned the temparature sensor and the whole tank but this did not resolve the problem. I have since noticed that the water in PS3 and 4 does not warm up, I checked the other tanks and the solutions in the other tanks are much warmer.

I believe the problem is with the heaters. What else could cause this problem? I am not sure whether the problem is the heater itself or something else tied to the heater.

Please advice.

Thanks.

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How many clicks does your printer have?  (what is your print count) anything above 5 million means a lot of wear and tear.  If your tanks are not warming up for Ps3 and 4, try pulling the H713 heater which is linked to the Ps3 and 4 tanks.  Examine it and clean as much as possible, see if that helps.  Also  before doing that, have you tried calibrating the temps of the thermal sensors? probably not the problem as you said the tanks do not warm up.

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one silly question and I am sure that you have already checked but do you have good circulation. If filters are dirty it will cause the elements to come on heat the fiter houseing and kick off. This is probably NOT the case since you have 2 tanks down but its worth a check. Good circulation is critical for constant tank temp. You said that you cleaned the tanks and it stoped temperarly so it sounds like circulation issues or possably a dirty temp sensor. Check the temp in the filter houseing with a thermomiter and compare it to the actual reading and also ck the temp on the far side of the tank and compare. If they arent very close in reading then you may have a circulation problem.

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