need a new machine Posted January 3, 2008 Report Share Posted January 3, 2008 I have a frontier 390 and the backprint ribbon is only printing one of the two specified lines. The area around it has been cleaned and new ribbons have been put on. The second line always prints, while the top line will darken and then fade to nothing. When the ribbon is taken out and set back in, it works for about 15 prints and then fades out again. Any suggestions? Jennifer Quote Link to comment Share on other sites More sharing options...
NeilT Posted January 4, 2008 Report Share Posted January 4, 2008 I do not know this machine, but rather than the the actual ribbon, is the problem with the back printer needles? Quote Link to comment Share on other sites More sharing options...
need a new machine Posted January 4, 2008 Author Report Share Posted January 4, 2008 Nothing seems to be wrong, at least not visually with anything surrounding it. The surrounding area has been cleaned. The ribbon itself also has a white line going through, against the direction of the ribbon, when left on for more than 30 images. Maybe I am just missing some debris of some sort that is rubbing against it. Jennifer Quote Link to comment Share on other sites More sharing options...
Dave S Posted January 4, 2008 Report Share Posted January 4, 2008 It sounds like the ribbon is not advancing, so is printing in the same area making the white line on the ribbon. Try using a new ribbon cartridge. Quote Link to comment Share on other sites More sharing options...
citytec Posted January 8, 2008 Report Share Posted January 8, 2008 Friend missing piece called coupling ref 372c841348 Quote Link to comment Share on other sites More sharing options...
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