kreja Posted April 4, 2012 Report Share Posted April 4, 2012 Hi! When i like to print my photos from facebook account, kiosk pop up no photo are available from your account message. What does it mean? Do i need to change something in my facebook profile? Few days ago i print with no problem. When i try print from my kodak gallery account it was fine. So please help! Quote Link to comment Share on other sites More sharing options...
pskaro Posted April 4, 2012 Report Share Posted April 4, 2012 Maybe you have now a NEW timeline look off the Facebook and kiosk software is not yet capable off getting the images from timeline look ? Just guessing Quote Link to comment Share on other sites More sharing options...
kreja Posted April 4, 2012 Author Report Share Posted April 4, 2012 And what to tell my customers? What they need to do with their profile on facebook so they can print pictures from kiosk? Quote Link to comment Share on other sites More sharing options...
pskaro Posted April 4, 2012 Report Share Posted April 4, 2012 Test it to check if my guess is correct by trying to print from non timeline Facebook account and one with a NEW timeline look and then inform your Kodak distributor about this issue and ask for quck fix (it is never quick from Kodak ;D), but you can try If really the timeline look is the problem, there is no going back to the standard Facebook look, and you will have to wait that Kodak release a fix for that. But again, that was just my guess, and nothing else Quote Link to comment Share on other sites More sharing options...
Mark Amies Posted April 4, 2012 Report Share Posted April 4, 2012 Who is your Kodak supplier, aren't they helping? Quote Link to comment Share on other sites More sharing options...
kreja Posted April 4, 2012 Author Report Share Posted April 4, 2012 I do what Pskaro say, but nothing! With and without timeline its a same problem. Quote Link to comment Share on other sites More sharing options...
pskaro Posted April 4, 2012 Report Share Posted April 4, 2012 Maybe your licence is expired, can you print from other sociall networks on your kiosk ? Again this is wild guess as I do not have too much expiriance with new software Quote Link to comment Share on other sites More sharing options...
kreja Posted April 5, 2012 Author Report Share Posted April 5, 2012 Yes i try to print from Kodak gallery and works great! On Monday i was printing some from Facebook and on Wednesday start to pop up that message. I even try to print from my friends list who allows to print from their account and same message pop up. Quote Link to comment Share on other sites More sharing options...
Trevor brown Posted April 5, 2012 Report Share Posted April 5, 2012 Try it now should work I had the same problem yesterday as did most other customers with facebook activated on the Kiosk. Quote Link to comment Share on other sites More sharing options...
kreja Posted April 5, 2012 Author Report Share Posted April 5, 2012 Now is working. Dont know what was the problem. Thanks all for suggestions to fix it. Quote Link to comment Share on other sites More sharing options...
pskaro Posted April 5, 2012 Report Share Posted April 5, 2012 It was Facebook update which broke this connection, I received today this mail from Kodak: "At 20:45 April 3rd 2012, Facebook pushed out an software update that appears to have broken the system for getting Facebook images via the kiosk. The request is no longer returning the URLs to the images. Kiosk displays "No photos are available from your account." in "Make Prints from Facebook" application. There is already a bug open in Facebook's tracking system as numerous applications other than Kodak are affected. This is a WW issue. Facebook is working hard to resolve the problem. " And it was resolved on the end 8) Quote Link to comment Share on other sites More sharing options...
manhole Posted April 30, 2012 Report Share Posted April 30, 2012 To those of you using the facebook module on your kodak kiosks (especially anyone on v5) I've run into an issue, and I'm not sure if it's just my machine. When you log into a facebook account, and select a friends pictures to look at, if you hit "Previous" (to go back to the screen that lists your friends names) the machine starts all the way over from the main kiosk screen, rather than just backing up one screen. Is anyone else having this issue? Quote Link to comment Share on other sites More sharing options...
masterward Posted May 14, 2012 Report Share Posted May 14, 2012 @kreja sir try to recovery your kiosk this is the step: note :used keyboard and mouse... 1,restart your computer/kiosk 2,hold press F11 3,click recovery and rescue 4,then hold press F11 5,choose the latest date on the local drive 6,click OK 7,wait for the recovery finish (note: don't interrupt the recovery..) thank you and hope i'll help you gb... Quote Link to comment Share on other sites More sharing options...
masterward Posted May 14, 2012 Report Share Posted May 14, 2012 @kreja sir try to recovery your kiosk this is the step: note :used keyboard and mouse... 1,restart your computer/kiosk 2,hold press F11 3,click recovery and rescue 4,then hold press F11 5,choose the latest date on the local drive 6,click OK 7,wait for the recovery finish (note: don't interrupt the recovery..) thank you and hope i'll help you gb... Quote Link to comment Share on other sites More sharing options...
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