alvin Posted March 19, 2011 Report Share Posted March 19, 2011 need help urgently,.. i just got my pmg4 mainboard replace from kodak, and i started reinstalling the whole program, the problem is when the installation completed.. there is only one function available which is the save cd function only, all the other application ( prints, photobook or greetingcard ) are not available. i check in the setup, the available setting for the function is missing too. what did i do wrong during the installation??? i ghost the hdd using the gsos cd then install it with initial cd v1.5 and then the application cd v2.0, i even tried v4.0 is still the same. anyone have encounter this problem before? Quote Link to comment Share on other sites More sharing options...
kich1973 Posted March 19, 2011 Report Share Posted March 19, 2011 you have 6800/6850 or connect to minilab ? Quote Link to comment Share on other sites More sharing options...
alvin Posted March 20, 2011 Author Report Share Posted March 20, 2011 yes, i have my 6800 printer connected to it. Quote Link to comment Share on other sites More sharing options...
CAMERA HOUSE Posted March 20, 2011 Report Share Posted March 20, 2011 I DO NOT HAVE IDEA BUT JUST guess, You need to put cd came with main board and need to activate all hardware on the mainboard. Quote Link to comment Share on other sites More sharing options...
alvin Posted March 21, 2011 Author Report Share Posted March 21, 2011 thats the cd.. im using to do the installation ..but its still the same. Quote Link to comment Share on other sites More sharing options...
blusther Posted March 29, 2011 Report Share Posted March 29, 2011 Does it find the printer in hardware check of diagnostic? Is the printer in "ready" state? Quote Link to comment Share on other sites More sharing options...
fling Posted April 14, 2011 Report Share Posted April 14, 2011 did you installed any enablements program.ex: minilab, printers, scanners?? maybe your missing some Quote Link to comment Share on other sites More sharing options...
Shahab Shahami Posted April 15, 2011 Report Share Posted April 15, 2011 Do you have a stand alone or satellite? if you have some other kiosk you might need to join the network in order to get your settings from the main server. otherwise depend on your s/w version you need to install necessary enablments , go to Setup...Diagnostics....Service diagnostics........enablment and choose your lab type and install that. if you have any type of the thermal printers then you need to load your s/w again. by the way next time dont ghost you hdd just restart and keep pushing F11 and it will redirect you to the default recovery program thats coming with your kiosk, Let me know if you need any more help. Quote Link to comment Share on other sites More sharing options...
alvin Posted April 19, 2011 Author Report Share Posted April 19, 2011 thanks guy , .. its the board faulty.. jz got it replace again. Quote Link to comment Share on other sites More sharing options...
ghostlord Posted May 1, 2011 Report Share Posted May 1, 2011 I think your problem will be solved when u install the 68xx printer enable software. Quote Link to comment Share on other sites More sharing options...
ghostlord Posted May 1, 2011 Report Share Posted May 1, 2011 now i have a problem my pmg encountered a big problem, my software got a virus a big one, cuz when i boot the machine it says "mdr error insert floppy disk to continue" i did solved it it when i replaced the harddisk installed all the software including the g4 update all works fine except for two things i cant calibrate the touch screen it says "error calibrating touch screen", and the other problem is when i shut down the machine the software shuts down but the machine or u can say the cpu doesnt power off ( i know cuz the processor fan and the power supply is still working) i have to manually turn it off in the main switch..... can anybody help me in this problem? ps.. i tried to shut it down in exit to os menu it did shut down properly so hardware fault is out of the question. Quote Link to comment Share on other sites More sharing options...
alvin Posted May 10, 2011 Author Report Share Posted May 10, 2011 have you tried to reset the bios?? probably can do.. Quote Link to comment Share on other sites More sharing options...
PHOTOLABPART.COM Posted May 10, 2011 Report Share Posted May 10, 2011 Check printar device at restart time printar status and find out printar is recognice or not ??? Thanks Quote Link to comment Share on other sites More sharing options...
Mark Amies Posted May 11, 2011 Report Share Posted May 11, 2011 If you are in the UK , you could try this Kodak helpline number ( just for Kiosks)- 0800 0158 528 Quote Link to comment Share on other sites More sharing options...
frenchman Posted May 11, 2011 Report Share Posted May 11, 2011 thanks guy , .. its the board faulty.. jz got it replace again. See the message and you can see, Alvin is going to solve his (her) problem Frenchman Quote Link to comment Share on other sites More sharing options...
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