Wingnutt Posted February 28, 2011 Report Share Posted February 28, 2011 Received a call from one of the stores my company has a kiosk in. Apparently they are receiving an error message when trying to use the scanner. I believe it read as follows: "There are no input images available for this input selection" With the store being a good hour+ away, I'd like to make sure I have a solution when I get there. Anyone know possible solutions? Thanks! Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 28, 2011 Report Share Posted February 28, 2011 the usb cable of the scanner are been connected ? frenchman Quote Link to comment Share on other sites More sharing options...
frenchman Posted February 28, 2011 Report Share Posted February 28, 2011 Maybe the temporary file for the scanned image is full !!!! frenchman Quote Link to comment Share on other sites More sharing options...
MOT38 Posted March 25, 2011 Report Share Posted March 25, 2011 Bonjour, Kiosk G3 V 1.7, suite à un nouveau arrivage papiers KODAK. Recherche FIRMWARE pour imprimante 6800. ATTENTION ! celui fournis par KODAK n'est pas compatible avec la version 1.7. SOS AIDER MOI TRES URGENT. Merci d'avance. Quote Link to comment Share on other sites More sharing options...
Shahab Shahami Posted April 15, 2011 Report Share Posted April 15, 2011 My Friend: You need to check the Scanner status on your device health check section on Diagnostic . If your machine seeing the scanner then your USB cable is good and no need to replace that otherwise change the cable. If your G3 unit seeing the scanner then restart your machine and use the F11 to recover the machine to the latest backup that you have and you should be good to go . Good luck Quote Link to comment Share on other sites More sharing options...
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