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8110 Large Format Printer Issues


Wingnutt
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Being having issues with my 8110 printers failing.  Up until the point they fail they print fine with no issues.  When they start to fail, I've been noticing that the pictures that come out have a yellow/orange tint overlay.  I have gone into the service diagnostics and it showed the following.  

Error Code

0x0400 - Ribbon advance failure or out of ribbon.

0x0400 - Ribbon advance failure or out of ribbon.

0x0400 - Ribbon advance failure or out of ribbon.

0x0400 - Ribbon advance failure or out of ribbon.

0x0400 - Ribbon advance failure or out of ribbon.

0x0400 - Ribbon advance failure or out of ribbon.

0x0400 - Ribbon advance failure or out of ribbon.

0x0408 - Failure to pick or out of paper.

0x0408 - Failure to pick or out of paper.

0x0400 - Ribbon advance failure or out of ribbon.

0x0408 - Failure to pick or out of paper.

0x0408 - Failure to pick or out of paper.

0x0400 - Ribbon advance failure or out of ribbon.

0x0408 - Failure to pick or out of paper.

0x0408 - Failure to pick or out of paper.

0x0400 - Ribbon advance failure or out of ribbon.

Repeats that over and over.  And then down below in RED text it states: "Ribbon Advance failure or out of ribbon.".  I have checked and neither the ribbon nor paper is empty or low.  What would you recommend on doing?

Also under the Motors and Sensors Tab and in the Sensors box it lists:

                    Lead Edge: Unblocked [Green Text]

                            Urge: Unblocked [Green Text]

                          Platen: Unblocked [Green Text]

                            Door: Blocked [Red Text]

                            Tray: Blocked [Red Text]

                 Paper Width: Unblocked [Green Text]

Head temperature [A/D]: 0

                Ribbon Color:

Wingnutt

[Additional Information:]

ROM Versions

CPU firmware version - PGHA0612

CPU firmware date - 14Aug03

Microcontroller version - MECH 608

Controller EEPROM version - CEE 0005

Head EEPROM version - H4A5178A

Command set version - PGHA0612

CPU firmware time - 12:53:32

Microcontroller date - Jul 11 2003

Mega version - MEGA6.00

IEEE1284 version - 1284  10

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