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Kiosk G3 Help (Software Issue?)


Wingnutt
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The Kodak Kiosk I believe is a G3 running Windows 2000 Professional, which I installed the "Software Upgrade Kit V1.7".  Upon start up it does its normal hardware, software, etc. check and everything appears to run OK.  After the check off screen fades away it then goes to a blank screen and prompts me with two error messages.

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KPMmain.exe - Common Language Runtime Debugging Services

-------------------------------------------------------------------------

  ^     Application has generated an exception that could not be handled.

/ ! \    

-----   Process id=0x650 (1616), Thread id=0x644 (1604).

         Click OK to terminate the application

         Click CANCEL to debug the application

_____________________________________________________________________

Regardless of what I hit it then pops up to the next error message below

_____________________________________________________________________

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RemotePrintScanService.exe - Common Language Runtime Debugging Services

-----------------------------------------------------------------------------------------

  ^    Application has generated an exception that could not be handled.

/ ! \

-----  Process id=0x574 (1396), Thread id=0x498 (1176).

        Click OK to terminate the application

        Click CANCEL to debug the application

____________________________________________________________________________________________________

Once again either terminate or no debugger found, so my destination results in the same place, which is a blank tan/brown screen.  If anyone has any ideas on what could be the issue or have seen this before please let me know.  Thanks!

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Wath's your motherboard type ? To know , look the sticker bar code in rear of your kiosk .

The stiker type is => 1S81 XXXXXXXXX or 1S89XXXXXXXX inside this number you can find the type of mother board.to know the recovery needed =>XP or Win2000 pro

But to install the new Software 1.X or 2.X you need ,recovery software, the preinstall software CD with the update for Win2000 Pro and the software KPK 1.X or 2.X

Frenchman

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I tried to do a clean install, at the end it cannot start the Kodak application program,  error message "ask the store empolyee to help"

Can I ghost from a working  g3 and install the ghosted Hard Disk directly on to the bad G3. My two G3 are down right, Can someone help !!!! ??)

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tetenal.co.uk are quite friendly and are a kodak supplier. they gave me the disks when i bought the kiosk, they work fine. is there no F11 restore option at boot up ?

i'm guessing you don't have a kodak maintenance contract.

i wonder if tetenal can help with a new install disk....

i'm running a g4 so i don't think my disc' s would work on yours

good luck

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  • 3 weeks later...

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