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G4 password and upgrade problems


CVS_PLS
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Hi all!  I'm new here so don't hit the noob too hard, but I had a few questions about our G4.

1.  We recently received the v1.5 update from Kodak for our G4s.  We have a total of 3.  2 are hooked into our DKS 1670 for one hour prints and the last one has 2 6850 and 1 8110 printers in a model 36 cabinet.  The update installed just fine on the 1 hour kiosks, but I cannot get the update to properly load onto our "in seconds" kiosk computer.  I'm not sure if anybody else is familiar with it, but it ships with a CD that you load first; the "initilization CD" and a 2gb flash drive that has the actual update on it.  I cannot get the update to install from the USB drive.  I have borrowed another store's copy thinking it could have just been bad software on the drive since I upgraded this other store's setup just fine on Wednesday.  I also copied the files to a DVD-R and I'm going to try that too.  Anyway, the update freezes about half way through, after inserting the USB drive and starting the install.

2. What is the default service password to exit to the OS on the g4's?  I have tried a few different things and nothing seems to work.

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I have upgraded 3 g4's to v1.5 and not had any problems. Have you checked the USB port on the front of the kiosk is working. (does the usb blue light come on)

It does need to download from the USB stick and it does not just read but also temp stores info on the stick.

You could try re-installing V5.2 on the kiosk, in case it was corrupt before the upgrade.

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ok, well this past sunday i called kodak support about it and after restoring back to 5.2 (which we have no cd's for, it was restoring to the OS backup)  we figured out that the IBM PC needed replaced so that came today via DHL, i got it installed and setup after about 5 hours and talking to kodak twice and quite a few rapid restores.  it was a huge pain.  the print scanner and the 6850's were not connected right and we also found out during that time that the windows install on that computer is bad so they are sending us yet another PC to put in it however the kodak app works just fine.

also, i got the service password since my case was escalated to a specialist.  the password is 789632 :)

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  • 1 year later...

Hello, this forum is helpuful, I will ask if somebody knows de Kodak Picture Kiosk G4 Windows Embedded User and password, my problem is because I had installed KPK V.2 but a day the kiosk cant start and I try to run backups and none works after and error on a retoration of a backup the next restar the kiosk ask me in the windows xp embedded the user and passwod of it, somebody knows about this info, Thank you so much.

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  • 7 years later...
On 20/7/2007 at 4:15 PM, CVS_PLS said:

Hi all!  I'm new here so don't hit the noob too hard, but I had a few questions about our G4.

1.  We recently received the v1.5 update from Kodak for our G4s.  We have a total of 3.  2 are hooked into our DKS 1670 for one hour prints and the last one has 2 6850 and 1 8110 printers in a model 36 cabinet.  The update installed just fine on the 1 hour kiosks, but I cannot get the update to properly load onto our "in seconds" kiosk computer.  I'm not sure if anybody else is familiar with it, but it ships with a CD that you load first; the "initilization CD" and a 2gb flash drive that has the actual update on it.  I cannot get the update to install from the USB drive.  I have borrowed another store's copy thinking it could have just been bad software on the drive since I upgraded this other store's setup just fine on Wednesday.  I also copied the files to a DVD-R and I'm going to try that too.  Anyway, the update freezes about half way through, after inserting the USB drive and starting the install.

2. What is the default service password to exit to the OS on the g4's?  I have tried a few different things and nothing seems to work.

I need v1.5!!! Please send me!! LNLUGGREN@GMAIL.COM

 

 

THANKS!! 

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