ralphmalph Posted February 3, 2012 Report Share Posted February 3, 2012 I feal like KIS has defeated me right now- I had a LCD replaced on 4/2010. It went bad in 11/2011. I kept it going by powering the machine on and off after I added the resistor A NEW LCD came last week. KIS tech told me it was BRAND NEW. ( I waited almost 2 months because i did not want a refurbish) The LCD had a yellow circle with a R on it. The instructions say any LCD with the R must have the resistor plugged in. ( i thought this was strange but the tech swore it was new) $ 4,000 later my LCD is showing 24 Pixel line after 1 DAY ! ! ! I dont even know where to go from here very upset Quote Link to comment Share on other sites More sharing options...
Dadou38 Posted April 3, 2012 Report Share Posted April 3, 2012 If there is a "R", it means it is not new but Refurbish or Repair. Quote Link to comment Share on other sites More sharing options...
pskaro Posted April 3, 2012 Report Share Posted April 3, 2012 R stands for refurbished, and N stand for NEW. Epson is the main problem here, they are not delivering NEW LCD to KIS, but off course this is not excuse for them, but they are stuck with that problem with Epson :-/ Quote Link to comment Share on other sites More sharing options...
ralphmalph Posted April 3, 2012 Author Report Share Posted April 3, 2012 I was informed they will have some in the next couple of weeks. Crossing my fingers Quote Link to comment Share on other sites More sharing options...
Studio01 Posted April 4, 2012 Report Share Posted April 4, 2012 ralphmalph, I'm very sorry about your situation because I put in your place. In 7 years I have changed LCD 4 times and I know how frustating is spend such money for a little shop like ours. But, if paying you solve it, this would be only a question of money, the problem right now, as I see, is even paying it's difficul to solve it. That is worrying me!! My last LCD is a used one and still works, but I know someday will come again the nightmare. Then I'll have the change to connect a first resistor, if it comes again a second resistor added, and after that buy a new one, but....as I see that is becoming difficult now!! Our technician told us that another shop had a similar problem like yours, difficult to find a new or a reppaired LCD. I'm still paying my DKS but I'll have to think about another printer if I want to continue in the business. But this printer will be an ink one like Noritsu D1005 that give very good results. I'll keep DKS but trying to make it work less than possible. Please keep us informed about your solution, because your situation will be our situation in sometime (I wish a long time). Studio01 Quote Link to comment Share on other sites More sharing options...
pskaro Posted April 4, 2012 Report Share Posted April 4, 2012 I'm still paying my DKS but I'll have to think about another printer if I want to continue in the business. But this printer will be an ink one like Noritsu D1005 that give very good results. I'll keep DKS but trying to make it work less than possible. Why not DKS4 which uses the LCD from DKS3 and there was never a problem with that LCD as it the different LCD model then one on the DKS2 Quote Link to comment Share on other sites More sharing options...
ralphmalph Posted April 4, 2012 Author Report Share Posted April 4, 2012 I purchased a DKS 1670 a few weeks ago. Only reason I bought it was becasue the price was good and I am in a bad situation since my business depends on our lab. Studio1 I will keep you posted..... Quote Link to comment Share on other sites More sharing options...
Studio01 Posted April 4, 2012 Report Share Posted April 4, 2012 Hi Perica, you say: "Why not DKS4 which uses the LCD from DKS3 and there was never a problem with that LCD as it the different LCD model then one on the DKS2" First of all, my intention 7 years ago was buying a DKS making the monthly effort of paying to the bank and after that (if the machine was still OK) be relaxed for a time with one bill less to pay and getting (possibly) some profits. I have to admit that is hard for us to keep paying month by month our DKS. There are only 2 monthly payments to finish and the DKS will be all mine. But this months are the worst in terms of crisis, so I count the days like Robinson Crusoe. We are happy to have daily work, others had to close the shop, so we can pay the bills and live. In this situation, as you can expect, I don't want (can't) to buy another machine. I'll try to keep all possible months without the charge of paying DKS and if DKS fails (that's my fear) I'll have to think about take another credit and buy a new machine. I'm sorry but after that, I don't trust at 100% in having another DKS machine, so Noritsu can be a choice, with a looooower price than my DKS and with a lower credit quote than the one I have right now. I know it's not chemical but after some demonstrations I think it would be a good option for us. This is what I think in the present moment. My wish is finish paying and keep as long as possible my DKS 1510 because I love the prints I deliver to my customers but if the LCD problem persists and is difficult to get a new one, this worries me. Studio01 Quote Link to comment Share on other sites More sharing options...
ralphmalph Posted April 4, 2012 Author Report Share Posted April 4, 2012 Good post studio. This is my lively hood, i would look elsewhere too (noritsu/fuji) if I had more capital. I don't think Kis understands this is how people make a living and feed thier families. We bough the 1550 new 6 years ago and just finished paying of last year. ( very high payments) This LCD situation is unexceptable as far as I am concerned. I have been waiting since October and they have sent me two that I took the time to install and both had the 24 pixel line. Very frustrating situation. I even asked for the deposit back on my LCD which I gave to my tech and Kis said no. Quote Link to comment Share on other sites More sharing options...
Studio01 Posted April 5, 2012 Report Share Posted April 5, 2012 ralphmalph, Yes is frustrating for us because we are a little shop (only my wife and I) and we only have this machine for our daily work. If my DKS fails I loose business. I can send prints to a Lab but I don't get the same profits I need. I supose you have other machines or other business lines otherwise you had to close the shop. If my machine fails I need a fast solution (less than a week) I can't wait too long, and, for the moment, all reppairs have been fast, but when I read your comments in the forum I get nervous. Studio01 Quote Link to comment Share on other sites More sharing options...
Beach Photo Posted April 5, 2012 Report Share Posted April 5, 2012 If somebody could get the DKS 3 LCD to work in the DKS 2 all the LCD problems would be solved Quote Link to comment Share on other sites More sharing options...
Studio01 Posted April 7, 2012 Report Share Posted April 7, 2012 I guess is not so easy, too many things involved :software-hardware... Studio01 Quote Link to comment Share on other sites More sharing options...
ralphmalph Posted April 10, 2012 Author Report Share Posted April 10, 2012 here is a update I got from my technician/friend "Concerning the LCD, I got to the bottom of things finally; the Japanese tsunami crushed one of Epson's plants, the one that produced the LCD for your machine. This LCD is 10 years old technology and they are trying to use more modern equipment to build them but fail to the task, Of the last 3 shipments KIS received, every single LCD failed. They are working hard to solve this issue. I will keep you posted as per a new delivery date as soon as it becomes available." Quote Link to comment Share on other sites More sharing options...
Studio01 Posted April 12, 2012 Report Share Posted April 12, 2012 I would never imagine the japanese tsunami would affect my daily work... I hope this can be solved soon and hopefully if they build new lcd's with new technology solve the 24 pixel line problem forever !! Studio01 Quote Link to comment Share on other sites More sharing options...
ralphmalph Posted April 12, 2012 Author Report Share Posted April 12, 2012 I heard from another tech that they are just not making them anymore. I don't know what to believe at this point. I am putting the 800ohm resistor on the PCB and solve the issue this way for now. Quote Link to comment Share on other sites More sharing options...
Studio01 Posted April 13, 2012 Report Share Posted April 13, 2012 You didn't put it yet? Studio01 Quote Link to comment Share on other sites More sharing options...
ralphmalph Posted April 14, 2012 Author Report Share Posted April 14, 2012 no mailed the PCB out to a tech yesterday. Have back next week with 800ohm resistor. Quote Link to comment Share on other sites More sharing options...
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