PSLab Posted October 27, 2011 Report Share Posted October 27, 2011 Hello I have 2 IM1500 Pro with te same problem. When I turn on the two fronts lights are in orange stable , not blinking and stay there all the time . If I connect to the DKS 1610 it's like nothing is conected , windows does not see the scanner. if any have an idea that whats is wrong in both scanners please help me . thanks Quote Link to comment Share on other sites More sharing options...
Beach Photo Posted October 28, 2011 Report Share Posted October 28, 2011 On my machine the scanners have to be connected to the computer before turning on the machine or they will not be recognized. Another problem I had was with the usb cable. I replaced it and I haven't had trouble since. Hope this helps. Quote Link to comment Share on other sites More sharing options...
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