Janine Posted August 29, 2010 Report Share Posted August 29, 2010 Hello ! After our harddisk´s crashed we got 2 new one and the technician installed the new software. After that our CD-Burner crashed, too. We bought a new one from LG (LG GH22 NP 20 - DVD-Burner) but now the button at the software is missing. The technician said a software driver is missing but he can´t help us. I think the software is the problem. I have to click at the button to read the CDs and DVDs - no problem. But there is no button anymore to save the photos at the CD or DVD. The DVD-Burner isn´t the problem, too. If I install nero I can burn CDs and DVDs with no problem. The software is the problem. Can anyone help us ? Maybe I have to change anything at the system ini files ? Thanks. Janine Quote Link to comment Share on other sites More sharing options...
Guest Posted August 30, 2010 Report Share Posted August 30, 2010 From which country you are? Quote Link to comment Share on other sites More sharing options...
Janine Posted August 30, 2010 Author Report Share Posted August 30, 2010 From Germany. Quote Link to comment Share on other sites More sharing options...
Dave S Posted August 30, 2010 Report Share Posted August 30, 2010 Maybe the LG GH22 NP 20 - DVD-Burner is not compatible with the software. Try a different make of DVD burner. What CD/DVD drive was fitted originally? Try fitting the same make and model if you can get hold of one. Quote Link to comment Share on other sites More sharing options...
Janine Posted August 30, 2010 Author Report Share Posted August 30, 2010 If it´s not compatible why can I read CDs and DVDs ? It was a Plextor before. Quote Link to comment Share on other sites More sharing options...
Dave S Posted August 30, 2010 Report Share Posted August 30, 2010 Because reading from the drive is done by Windows. Where as to write to the drive you need writing software, this software is controlled/ driven by the machine. I'm guessing LG must use a slightly different instruction set that is not compatible with the machines CD writing software. I've had exactly the same issue on Noritsu machines. I've never got a LG drive write CD's on a Noritsu, reading DVD/CD's is not a problem. Sony (Optiarc), Samsung, Lite-On, Plextor all work OK with Noritsu, maybe the same is true for your machine. Quote Link to comment Share on other sites More sharing options...
Janine Posted August 30, 2010 Author Report Share Posted August 30, 2010 That´s crazy. I have an old NEC DVD-Burner in my other pc. I could change both. Have you maybe tried a NEC ? Quote Link to comment Share on other sites More sharing options...
Dave S Posted August 30, 2010 Report Share Posted August 30, 2010 Yes NEC also worked OK. Give the old NEC drive a try you've got nothing to loose! Quote Link to comment Share on other sites More sharing options...
Janine Posted August 30, 2010 Author Report Share Posted August 30, 2010 Ok. I´ll try it. Thank you very much. Quote Link to comment Share on other sites More sharing options...
Sait Terekli Posted August 30, 2010 Report Share Posted August 30, 2010 Dear Janine, did you control the drive letter for cd burner from MK4 software, should be same letter as same as windows 2000, such as drive D OR E OR... and you can install driver for cd burner for w2000. Sait Terekli Quote Link to comment Share on other sites More sharing options...
Janine Posted September 5, 2010 Author Report Share Posted September 5, 2010 Hello Sait ! Can you tell me where I can find the installed drive letter in MK 4 Software ? I can choose to be technician. Janine Quote Link to comment Share on other sites More sharing options...
Guest Posted September 6, 2010 Report Share Posted September 6, 2010 nice post !! Quote Link to comment Share on other sites More sharing options...
Janine Posted September 13, 2010 Author Report Share Posted September 13, 2010 Today I changed to NEC dvd player and it´s the same problem. Quote Link to comment Share on other sites More sharing options...
digitalcolor Posted September 24, 2010 Report Share Posted September 24, 2010 Hallo Janine Windows benötigt keinen Treiber für das DVD/CD-RW, jedoch werden von der MK Minilabsoftware nur gewisse Laufwerke unterstütz. Wir können haben die korrekten DVD/CD-RW mit einem passendem patch File verfügbar. Fals intresse besteht, bitte kontaktiere uns auf folgender e-mail: info@digitalcolor.ch Freundliche Grüsse Digitalcolor Team Quote Link to comment Share on other sites More sharing options...
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