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D701- Nozzle Check error


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Installing the maintenance software for my D701 on a PC all seems to work fine. It detects the printer etc. Trying to run the print head clean routine seems to work.

However, trying to print the Nozzle Check pattern gives me the error: "No.7324-099 Communication error has occurred.Try Again."

I've tried restarting the software and the PC, reinstalling the software, even wiping the PC, reinstalling Windows and starting from scratch. None of these seem to work.

This leads me to think there could be some sort of problem on the RIP PC? Does anyone have any ideas (by the way I can print OK from EZ Controller on the non-RIP PC, so network communication etc is generally fine).

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