Debb Posted January 12, 2012 Report Share Posted January 12, 2012 [face=Arial][/face] Hi there, I am having problem with my S1-II that having line(s) on prints after scaned films . All lines are at same positions and not visible from all prints - depends on colors, but visible from most of black & white prints. I have tried to clean up the unit, especially "the scanner dust prevention glass". however, didn't do any help at all. Can anyone help please? This wasn't happened before x'mas break until we reopened from this week (machine was off for 2 weeks). :'( I have attached 2 photos for review. Thanks!! Quote Link to comment Share on other sites More sharing options...
studio237 Posted January 12, 2012 Report Share Posted January 12, 2012 hello Deb,we had the same problem last year and like you cleamed every bit possible but only solved the problem by resetting the scnner using the instructions in the manual, sorry cant remember exactly what we did but dont waste your time cleaning anything else. Quote Link to comment Share on other sites More sharing options...
Debb Posted January 12, 2012 Author Report Share Posted January 12, 2012 Thanks studio237, really appreicate your advise!! It did solve the prob! the lines are now all gone! Magic!! Deb Quote Link to comment Share on other sites More sharing options...
andrewcl Posted January 13, 2012 Report Share Posted January 13, 2012 clean with air all scanner film adaptor and restar test light sourc (aggiornamento fonte luce) Quote Link to comment Share on other sites More sharing options...
Debb Posted January 16, 2012 Author Report Share Posted January 16, 2012 Thanks Andrewcl! Good tips!! Quote Link to comment Share on other sites More sharing options...
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