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error 2358: unregistered serial number


mbuhler

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I have a DP100 - used it hooked up to the same PC with the same setup for 3 years.  Nothing has changed - just printed with it the other day.  Today I went to print and I was getting communication errors (told me to turn off the power, turn it back on, etc).  Did that a couple times, then a new error popped up - #2358 - a printer with an unregistered serial number has been connected.  

anyone seen this before or have an idea of how I can fix that error?  I have rebooted my PC, restarted the printer, etc. The error pops up even before I try and print.

thanks in advance...

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