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QSS2711 With a strange Horizontal Line (Help)


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Do you know what is the problem of this Line?

It appears on any size of the paper width.

I think that there's no problem with the software (I've done the MLVA Setup, and it always appear that line), so it might be the hardware "banding", so what could it be? too high press on the paper ? or ???

please help me!

thank you ;( :(

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