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3411 error message


AjantaKVS

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Hello to all,

I have a 3411 noritsu printer processor, which is showing an error message

no: 6901-0020

Arcnet communication error

Sleever

This is first time I am coming across this type of error and not able to rectify the problem and production has stooped. Can some one help me here ?

I tried two three times restarting the system after switching of 10 to15 minutes, and getting the same error.

Any one here faced such a problem and found a solution ? if so please let me know the solution or is it beyond our control and a service engg from noritsu is a must to solve it.

Thanks for any help and feedback in advance.

KVS Setty,

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Hello,

Thanks for the clue, my machine does not have sleever connected and my operator enabled it without knowing it and so I was getting that error message, once i disabled the setting and restarted the system it is working fine and error message is gone once for all.

Thanks again

KVS Setty

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