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QSS3001 URGENT HELP: QSS_SEQ cannot start.


YellowBox

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After moving our QSS 3001 across town, we cannot use our machine. Prior to packing up, we did full data backup. The last day before moving, we did about 1000 prints (4x6).

a) Each time the PC starts, it successfully loads Windows, and the moment QSS_SEQ.exe is run, the system reboots.

B) We did CHKDSK and there was no error (no bad sectors either). SAFE BOOTING didn't help either.

Today, we lost a full day of business (not counting those few days in transit). Please HELP. We urgently need your suggestions.

Sincerely,

The YellowBox

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PROBLEM SOLVED.

With several pieces of advice received on another forum, we unplugged all connectors on the motherboard, system control PCB, etc. And, reseated the memory SIMM modules.

At noon today (+8.00 GMT), we started printing "money" with an order for over 200 prints 4R.

Thanks for looking.

Cheers!!!

YELLOWBOX

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