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3300; colorimeter troubles


Papermouse

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Hi guys,

After replacing the colorimeter we can't get it  right. A log of the fifth attempt yesterday:

-updating the colorimeter went well, the data of the floppy and the measured data of the calibration plate are equal

- calibration went well

*daily setup 01

the whole strip advanced properly and measured completely,

then error 1029: "The measurement failed. Measure it again"

done this and it went ok

*daily setup 02

because of the out of range numbers another setup

3 times in a row:

the whole strip advanced properly and measured completely,

then error 1029: "The measurement failed. Measure it again"

Stopped and cleaned the advance rollers of the colorimeter according to guidelines

*daily setup 03

- when calibrating the calibration plate

Error 1551: "The calibration plate data is out of range. Register the data?"

Stopped, stopped setup, cleaned the calibration plate with distilled water and pressed air and put back, stopped

*daily setup 04

- when calibrating the calibration plate

Error 1551: "The calibration plate data is out of range. Register the data?"

according to the Trouble shooting manual page 3-74

"6.Perform setup or adjustment again

NOTE

Register the data by the next step even if the same attention message appears again. The reason why the same attention message is displayed is

that some abnormal data has been registered by calibrating the registered data with the calibration plate inserted to the colorimeter incorrectly."

- it looked like it was placed properly but there was indeed some dust on the black circle

so pressed yes

setup continued,

measuring the strip, again error 1029, measuring the strip again, same error 1029

Any help would be REALLY appreciated, colors need some serious adjustments.

Thanks,

Alex

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It sounds like the new colorimeter head is faulty.

When it does the calibration it compares the readings with the figures it got when the calibration plate was initially calibrated with the floppy disk data, if the readings are outside of the specified range it will bring up the Error 1551: "The calibration plate data is out of range. Register the data?

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