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3300 exposure problem


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I am getting a blue strip along the length of my daily setup test print and it also has two arrows at the top for showing which side goes into the colorimeter. These two arrows are blue and yellow instead of one black arrow. When I make a print, it cant separate the yellows and blues and it the images are overlapping. Could it be something to do with the laser because it keeps giving me the error message-"B laser light source error" ?? Please help me out.

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