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Clogged print head on DDP411


photoguy529

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Can anyone help me with this.  I have one clogged print head on my DDP411.  I have tried wetting the felts that the print head rests on with no success, also tried cleaning print head with distilled water and lint free cloth.  One of the 8 heads still will not dispense ink (Magenta, Cyan)    Print head has approx 225,000 prints on it, and is used every day.  Ink tanks are out of date 2008, but they are switched out for newer tanks and that still hasn't helped.  I have also done two ink discharge and initial ink refill procedures and a several power cleanings.  Would appreciate any tips or suggestions.

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