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Color issue || chemical or printer setting ?


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I am newbie in photolab. I am using a CPDM based 1501 printer.  Kodak Royal paper/Champion photochemistry chemical. I see picture printed from my machines are dull compared to printed using other machine ( I dont know what is the other machine). We dont see the shininess on the picture printed. Also pictures are a bit dark.

(I need to mention that print volume is very less at this moment. maybe 200-300 pcs per day.)

Is there anything we can do to get our picture shiny ? What adjustment needed ?

Thanks in advance for your tips.



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