Jump to content

QSS-3101 - Photo holder arm not dropping down


Recommended Posts

When the arm is supposed to drop down when a new order comes out, it doesn't always do so. It moves down, but the top-most arm doesn't always drop. Thus leaving a huge gap between it and the next arm. This results in pictures spilling/spitting out and landing all over the floor.

Rarely, the arm only comes down halfway so it's on a slant. Orders mix into each other and begin dumping onto the floor.

Noritsu's "fix" for this was to tape a piece of cardboard to the outside plastic of the arm. However, it doesn't work all the time and it still causes prints to dump onto the floor.

What would be the cause of this and how can we go about fixing it?

Link to comment
Share on other sites

Do you happen to know how to remove the outter cover? I didn't get a chance to take a good look at it today. Does it just pull off or does it require unscrewing and disassembling the machine?

We have a preventative maintenance and service contract with Noritsu and I don't want to go taking apart the machine if it's difficult.

Link to comment
Share on other sites

  • 3 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...