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help! Epson 7600


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I am using an Epson 7600 with Ilford Gallerie software and recently i had a message where a particular dll file was missing and so i uninstalled the Gallerie Print maker software and tried to re install it. However i now keep getting an error message saying that the presets are missing and need to be installed.

I have since tried to make prints directly from Photoshop,but the prints are appaling. The dark areas and especially black look smudgy and horrible. I have done nozzle checks and this seems fine and so i am at a loss as to why this is happening..

Also now that Ilford is gone I don't know how i can get help with their software..anybody out there who might be able to help?

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