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6850 printer


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We have a 6850 printer attached to our Kodak kiosk that has suddenly developed a grinding noise for no apparent reason. Started halfway through a large printing order and we can't see any reason for it.

Does anyone know of a way to overide the sensor so that it thinks that the top copver is closed so that you can see the paper advancing through the machine so that we can see what is wrong.

Changed the ribbon and paper but made no difference.

Any ideas?

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