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mitsubishi printer problem


studio237

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had problems with CP3020DA since it was purchased.The printer was replaced once by Mitsubishi although they said there was nothing wrong with the origional one .The problem is randon couloued lines across the prints which mitsubishi says is because the ribbon is not tracking properly, but what can I do about it. The printer can produce a good print then give several with colour streaks before again giving a good print It is useless for customers work so all we use it for at present is making index prints from our memory cards because we dont mind the coulored lines on them ! any one else had these problems?

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