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Print Lamp - Life?


NeilT

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The print lamps on our mini-lab are recommended to be changed every three months (ouch) and are rather expensive, we do normally change them around every 4 months or so, and as there are two lamps used, we have to replace both of them at the same time.

Recently we had a lamp that "burnt out" after just two months of use.. not good, not good at all. But getting any sort of credit for the DUFF lamp was a challenge.... I heard just about every excuse in the book on why we should not get any sort of credit for being sold a DUFF lamp.. but we sort of got a result after several weeks of more head banging.

Any one else had problems with suppliers selling products, that fail after a short period of time?   ??)  ??)

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