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3211 Black Balance Adjustment Issue


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Greetings! We've recently noticed some blue faint "hazing" in our daily set up prints as well as in some black areas of productions. It appears to be going in the paper path direction. So i decided to run a black balance adjustment (note: I did not run a printer calibration before I ran the black balance adjustment)=- not sure if that matters). However, the black balance print came out yellow...see attached.post-1130-0-04192600-1354487041_thumb.jpg I did not register the adjustment.

You can also see so blue in black areas....see circled area on print.post-1130-0-38694300-1354487050_thumb.jpg

Thanks in advance for your help!

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